Question 1

What types of waste do you collect?

Accepted Answer

We collect a wide range of waste including household items, garden waste, construction debris, furniture, white goods and general household rubbish. For specific or unusual items, please contact us directly before booking.

Question 2

How do I book a waste collection?

Accepted Answer

Booking is simple. You can book online through our website, call us directly on 07808 022813, or email us at info@apexremoval.co.uk. We will provide a clear quote and confirm your collection date.

Question 3

How quickly can you collect my waste?

Accepted Answer

We offer same-day collection services where availability allows. If you book before noon, we can often collect on the same day in our service areas. For urgent requests, please call us directly on 07808 022813.

Question 4

Are you licensed to carry waste?

Accepted Answer

Yes. We are fully licensed and insured. We hold the required waste carrier licence (CBDL645216) and comprehensive insurance for your complete peace of mind.

Question 5

How do you dispose of the waste responsibly?

Accepted Answer

We are committed to eco-friendly practices. More than 95% of the waste we collect is recycled or reused. We never fly-tip and provide waste transfer notes to demonstrate responsible disposal.

Question 6

Do I need to be present when you collect?

Accepted Answer

While we recommend that someone is present during collection, it is not always necessary. Please make sure we have safe access to the waste if you will not be home, and add any access instructions during booking.

Question 7

What if I have more or less waste than quoted?

Accepted Answer

No problem. If you have more waste than originally selected, we may be able to accommodate it with an adjusted quote. If you have less, we will review the booking fairly. We will always be transparent about any price change before collection.

Question 8

Do you provide a free quote?

Accepted Answer

Yes. We provide free, no-obligation quotes. There are no hidden fees. For online bookings, you will see a clear price breakdown before payment. For items requiring manual review, we will confirm the final quote before taking payment.

Book a collection

Load Size Collection

Single Item Collection

Questions, answered